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Frequently Asked Questions

Roofing management, design, and compliance can raise many important questions about costs, performance, and timelines. Dive into our comprehensive FAQ section to find clear, expert answers that will help you prioritize funding and make the most cost-effective decisions for your property.

FREQUENTLY ASKED QUESTIONS

What is a roof consultant?

A consultant is a professional who provides expertise and guidance in the design, installation, repair, and maintenance of roof systems. Consultants often have advanced degrees and certifications, such as Professional Engineer (PE), Civil Engineer (CE), Registered Roof Consultant (RRC), and Registered Roof Observers (RRO). They work on behalf of building owners and managers to ensure that their projects are completed successfully.

What are the benefits of working with a roof consultant?

Working with a roof consultant can provide you with many benefits, including:

  • Expertise in roofing systems and their various components
  • Unbiased material recommendations
  • Assistance in designing and planning roofing projects
  • Project oversight and management
  • Identification of potential issues and concerns before they become costly problems
  • Improved operational efficiency and sustainability of your roofing system
  • Increased lifecycle of the roofing system
  • Cost savings over the lifecycle of the roof
What are the differences between a roofing contractor and a roof consultant?

Roofing contractors are professionals who are involved in the practical aspects of roofing work. They are responsible for repairing roofs, installing new roofs, and often managing a team of roofers. On the other hand, a roof consultant is more like an advisor or an ally for clients dealing with their roofing system. Offering dynamic and varying services, providing advice and guidance on what's best for your roof, from design to maintenance. Consultants help you make decisions about whether to repair or replace your roof, what materials to use, and how to maintain your roof over time.

Is there a roof consultant in my (area/state/region)?

Benchmark’s roof consultants offer services nationwide and provide assistance wherever you are located. Contact us today to see how we can help you with your roofing assets.

Are there roof consultants who can detect water in our roof/know where my leaks are coming from?

Yes, our team of expert consultants can help locate sources of leaks and water damage in your roofing system through proper inspection and assessment. Once identified, we can recommend the most effective solutions to ensure long-term success.

Do I need a roof consultant?

If you own or manage a commercial or industrial building or property, it's likely that you'll need the assistance of a roof consultant at some point. From evaluation to budgeting, design to installation, maintenance, and repair, we can provide the expert guidance you need to ensure the success of your project.

Can a roof consultant save me money?

Yes, by working with a roof consultant, you can save money over the lifecycle of your roof system. Our knowledge and expertise can help you avoid costly mistakes and ensure your roofing system(s) lasts for their intended lifecycle.

When do I need a roof consultant?

Anytime you have a roof project, whether it's a new installation, repair, or maintenance, it's best to work with a consultant to ensure its success. Or, you may have assets you need evaluated for budgeting, a consultant can help you prioritize needs and recommend a plan. Our team can provide guidance and oversight throughout the entire process to ensure a seamless and successful project.

What is the difference between a roofing consultant's perspective and a contractor or manufacturer's perspective?

A roofing consultant's perspective is focused on providing unbiased guidance and expertise throughout the entire lifecycle of the asset. Contractors and manufacturers, on the other hand, typically provide a narrower range of services focused on selling their specific products or services.

Do you have professional engineers on staff or are roof /pavement consultants engineers?

Yes, we have professional engineers on staff who work alongside our team of consultants to provide the highest level of expertise and solutions for our clients for their roof assets.

Strategic Planning & Decision Making

How can gaining Portfolio Visibility lead to better strategic planning for my roof assets?

Centralizing the view of all roof assets enables data-driven foresight, allowing for optimized forecasting, capital planning prioritization, and effective proactive, long-term management strategies.

How does Benchmark's real-time data support Smarter Decision-Making regarding maintenance versus replacement strategies?

Advisory services leverage real-time condition assessments and rigorous cost analysis to recommend the single most effective maintenance or replacement strategy, ensuring the smarter decision is made every time.

Beyond annual savings, how does proactive management create significant Life Cycle Cost Savings for my assets?

Financial consistency is achieved year over year by establishing scheduled maintenance plans that drastically reduce unexpected expenditures and deliver reliable Budget Predictability.

Financial and Budgeting

How can your program ensure Budget Predictability and help reduce unexpected, high-cost roof expenses?

Comprehensive Risk Mitigation is achieved by identifying and addressing roof issues early, thereby preventing costly safety hazards, legal claims, and business downtime caused by unexpected failures or leaks.

How does Benchmark help us achieve Vendor & Procurement Savings through standardized processes?

Expert implementation of preventative maintenance programs eliminates the stress and expense of Emergency Repairs, mitigating water intrusion and preventing accelerated structural damage.

How does preventative maintenance minimize costly, last-minute fixes and result in Fewer Emergency Repairs?

Strategies focused on holistic asset care ensure a well-maintained roof that preserves structural integrity and demonstrably boosts overall property value.

Risk, Compliance, & Value

What types of operational and legal risks are addressed through Benchmark's proactive Risk Mitigation approach?

Compliance is ensured by aligning regular inspections and maintenance precisely with all warranty requirements, safeguarding coverage and long-term financial protection.

How does regular inspection and maintenance ensure we maintain full Warranty Protection and compliance?

Selection of durable, sustainable roof systems and design criteria actively lowers energy consumption and helps meet crucial environmental and Sustainability goals.

Does a well-maintained roof actually contribute to Enhanced Asset Value and structural integrity?

Significant Vendor & Procurement Savings are delivered by advising on contractor qualification, negotiating superior material agreements, and optimizing project timing, which drives consistent service quality and unbeatable pricing.

Sustainability

How can our roof management strategy align with corporate goals for Sustainability & Energy Efficiency?

Expertise in financial modeling, utilizing net present value analysis, confirms that proactive roof management reduces total ownership costs, extends asset life, and guarantees maximum Life Cycle Cost Savings.

How we’ve helped

pharma
Senior Facilities ManagerGlobal Pharmaceutical manufacturer

Their audits to get critical and holistic roof data on existing conditions that are unbiased and done by professionals.

paper
Director, Asset IntegrityInternational Paper Packaging Manufacturer

They can work anywhere - west coast, east coast, south to north, they can do it wherever we need to go. One firm - on the front end for assessments are very efficient.

food-process
Plant ManagerNational Food Processor

Their surveyors are fantastic - never had a question they were not able to answer. I don't know of anyone else that does that detailed level of investigation and documentation.

mobility
Facilities Maintenance StrategistGlobal Mobility Machinery Manufacturing

The bandwidth is so important - I have millions of square feet and they knocked it out. They have the experience to do it.